Return Policy

We aim to deliver your products quickly, safely, and in perfect condition. Once your order is placed, you'll receive an order confirmation email and tracking details as soon as your package is on its way. We partner with trusted delivery providers to ensure your products arrive on time, every time. Standard shipping typically takes 3–7 business days depending on your location, while express delivery options are available at checkout for faster service.

We currently ship across worldwide and offer free standard shipping on orders above $75. For remote areas or heavy equipment, additional handling time may apply. Your products are packed with care to prevent damage during transit. If you receive a damaged or incorrect item, please contact our support team within 48 hours.

Return Address

Estee Bedding 100 Nights’ Free Sleep

We’re so confident that you will love your Estee Bedding mattress that we offer a 100 Nights’ Free Sleep policy. If for any reason you are not happy with your mattress, you may return it for a refund within 100 days of purchase. Please call our Customer Service Department at 1-800-521-REST (7378) to request a Return Merchandise Authorization.

Did you order the wrong item or size?

It happens. Call our Customer Service Department at 1-800-521-REST (7378), and we’ll take care of you.
Please note that a 20% restocking fee will be applied for the return of any clean, unused product that was purchased in error.

All returns

Return merchandise credit will only be given to those products that are not damaged when received at Estee Bedding Company.

Do you need warranty service?

If you think your mattress or any other item you purchased may be defective, please visit our Warranty page.

Checking on a Return?

If you have any questions about a returned item, you are welcome to call our Customer Service team at 1-800-521-REST (7378)