Return Policy

Shipping

We currently ship within the United States. Standard shipping typically takes 3–7 business days depending on your location, and express delivery options are available at checkout for faster service. For remote areas or oversized items, additional handling time may apply. Your order is packed with care to prevent damage during transit. If you receive a damaged or incorrect item, please contact our support team within 48 hours.

30-Day Returns

We want you to love your Estee Bedding mattress. If you're not satisfied, you may return it within 30 days of delivery for a refund. To start a return, call our Customer Service Department at 1-800-521-REST (7378) to request a Return Merchandise Authorization (RMA). Returns sent without an RMA may not be accepted.

Return shipping

Customers are responsible for the cost of return shipping. Original shipping charges, if any, are not refunded.

Return address

Estee Bedding Company
945 E 93rd Street
Chicago, IL 60619
Attn: Returns

Did you order the wrong item or size?

It happens. Call our Customer Service Department at 1-800-521-REST (7378) and we'll help. A 20% restocking fee applies to the return of any clean, unused product purchased in error.

All returns

Refunds and merchandise credit are given only for items that arrive back at Estee Bedding Company in good condition. Items that are damaged, stained or soiled may not be eligible.